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Responsible Gambling

At X33 Online Casino Malaysia, we are committed to promoting responsible gambling and ensuring the well-being of our players. As part of our efforts to provide a safe and enjoyable gaming environment, we have implemented a Self-Exclusion Program.

What is Self-Exclusion?

Self-exclusion is a voluntary program that allows players to restrict their access to our online casino for a specified period. This program is designed to assist individuals who may be experiencing difficulties in managing their gambling activities.

How Does it Work?

Voluntary Exclusion: Players can choose to exclude themselves from our platform for a predetermined period, ranging from days to months.

Easy Application: To initiate the self-exclusion process, players can contact our support team or access the self-exclusion feature directly from their account settings.

Account Lockdown: Once self-excluded, the player’s account will be temporarily locked, preventing access to all gaming features and promotional offers.

Support and Resources: We provide information on responsible gambling, including contact details for relevant support organizations, to assist players during their self-exclusion period.

Commitment to Player Well-Being

Our Self-Exclusion Program reflects our dedication to responsible gambling practices. We encourage players to utilize this feature if they feel the need to take a break or seek assistance in managing their gambling behavior.

It’s important to us that our players enjoy their gaming experience responsibly, and we are here to support them in making informed decisions about their play. For further information or assistance, please reach out to our dedicated support team.

If you or someone you know is dealing with gambling addiction, seeking professional help and counseling can be crucial for recovery. Here are some resources and organizations that provide assistance for gambling addiction:

National Council on Problem Gambling (NCPG):

  • Website: NCPG
  • The NCPG offers resources, helplines, and support for individuals struggling with gambling problems. They can provide information on local treatment options.

Gamblers Anonymous (GA):

  • Website: Gamblers Anonymous
  • GA is a fellowship of men and women who share their experiences, strengths, and hope to help each other recover from a gambling problem. They offer support groups worldwide.